By visiting our site, you (the service user) engages in our “Service” and agrees to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available direct or via hyperlink. These Terms of Service apply to all users of the website, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

 

Please read these Terms of Service carefully before accessing or using our website or services. By accessing or using any part of the website, the service user agrees to be bound by these Terms. If the user disagrees to the terms within this agreement, they may not access the website or use our services. If these Terms of Service are considered an offer, acceptance is expressly limited to these terms.

 Any released features or tools added to the current website or service are subject to our Terms of Service. Service users may review the most current version of these Terms at any time via this webpage. We reserve the right to update, change or replace any part of our Terms and/or changes to our website. It the service user’s responsibility to remain current on any alterations. Continued use of our services or access to the website following the posting of any changes constitutes acceptance of those changes.

 

Appendix 1: 
 

Upon registering for our services, the Service Provider (Prepared For You Ltd) will undertake and provide the following obligations (hereinafter referred to as “Services”);

 

- The receiving and temporary storage of goods 

- Preparation of goods for resale on Amazon and any other agreed marketplaces

- Dispatch of goods to Amazon’s fulfilment centres around the globe

- Inspection of goods and due diligence audit per order/unit received

Any additional services required must be agreed between the Parties and should be hi-lighted prior to the additional service being commenced. Additional services may require agreement within a separate document. 

 

Pricing conformation will be provided in a separate document during the onboarding process. This document will outline the terms and pricing structure, requiring signatures for commencement of services and the acceptance of the agreement. 

 

SECTION 1 - NON-REFUNDABLE SIGN-UP FEE 

Sign-Up fees are non-refundable, due to administrative services provided and distributing payable commission to any specified affiliate partners upon registering for our services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to users for any reason at any time.

Service users content may be transferred unencrypted and involve transmissions over various networks; changes may be made to conform and adapt to technical requirements of connecting networks or devices in order to suit any developments to our systems throughout the duration of this agreement. 

It is strictly prohibited to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used throughout agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

The service provider is not liable for information made available on this platform, which is inaccurate, incomplete or outdated. The material on this website is provided for general information only and should not be relied upon or used as the solitary basis for making decisions without consulting primary, more accurate, complete or more up to date sources of information. Any reliance upon the information demonstrated on this website is at the service user’s risk.

This website may contain historical information. Historical information, essentially, is not current and is provided for reference only. We reserve the right to modify the contents of this website at any time, we have no obligation to update information nor inform users of alterations. It is the service user’s responsibility to monitor and remain current in respect to modifications to our website.

 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Service fees are subject to change without notice.

We reserve the right to modify or discontinue any Service (or content thereof) without notice at any time.

We are not liable to service providers or any third-party, for any modification, price change, suspension or discontinuance of the Service.

 

SECTION 5 - OPTIONAL TOOLS

We may provide service users with access to third-party tools which we neither monitor nor have any control or input.

Service users acknowledge and agree that we provide access to such tools ‘as is’ and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We hold no liability for any arising issues, disputes or fees relating to the use of optional third-party tools.

Any use of optional tools offered or promoted on this platform are entirely at the service user’s discretion, it should be ensured the service user is familiar with and approves of the terms in which tools are provided by the relevant third-party provider(s).

We may, in the future, promote new services and/or features via the website (including, the release of new tools and resources). Such new features and/or services will be subject to these Terms of Service.

 

SECTION 6 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third parties.

Third-party links on this platform may direct you to third-party websites which are not affiliated with Prepared For You Ltd. We are not responsible for examining or evaluating the content nor accuracy, we do not warrant and will not hold any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services owned by third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and ensure complete understanding prior to engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products/services should be directed to the third-party.

 

SECTION 7 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If independently or at our request, service users provide submissions (e.g. contest entries, reviews, information, creative ideas, suggestions, proposals, plans, or other materials) whether online, via email, post, or otherwise. We may at any time, without restriction, edit, copy, publish, distribute, translate and/or otherwise use any medium content received. We are under no obligation (1) to maintain any comments in confidence; (2) pay compensation for any comments; or (3) respond to any comments.

We may, but are under no obligation to, monitor, edit nor remove content that we determine to be unlawful, offensive, threatening, libellous, defamatory, obscene or otherwise objectionable or which violates any party’s intellectual property or these Terms of Service.

Service users agree that their comments will not violate any rights of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. They further agree that their comments will not contain libellous or otherwise unlawful, abusive or obscene material, contain any computer virus or other malwares that could in any way affect the operation of the Service or any related website. Users may not use false e‑mail addresses, impersonate another individual, use an alias to deceive, or otherwise mislead the service provider nor third parties as to the origin of any comments. Service users are solely responsible for any comments made and their accuracy. We hold no responsibility and assume no liability for any comments posted by any third-party.

 

SECTION 8 - PERSONAL INFORMATION

Any submissions of personal/professional information through the website are governed by our Privacy Policy – 
https://drive.google.com/file/d/1pnmzL2YblEVaJs4FTtF689uE2ozhFjm1/view?usp=drive_link

 

 

SECTION 9 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our website or in relation to our Service that contains typographical errors, inaccuracies or omissions that may in relation to service descriptions, pricing, promotions and offers. We reserve the right to amend any errors, inaccuracies or omissions, and to correct, modify or update material if any information relating to the Service or website is inaccurate at any time without prior notice.

We are not required to update or change information about our Service on any platform, including pricing and promotional offers, unless the law requires us to do so. If there is no specific date showing that the information has been updated, you should not assume that all information about the Service has been changed or updated. 

 

SECTION 10 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the website or any of our online platforms or their content: (1) for any unlawful purpose; (2) to solicit others to perform or participate in any unlawful acts; (3) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (4) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (5) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (6) submit false or misleading information; 

(7) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (8) to collect or track the personal information of others; (9) to spam, phish, pharm, pretext, spider, crawl, or scrape; (10) for any obscene or immoral purpose; or (11) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. 

We reserve the right to terminate your use of the Service or any related platform for violation any of the prohibited uses.

 

SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Prepared For You Ltd does not guarantee, represent or warrant that use of our service will be uninterrupted, timely, secure nor error-free.

We do not warrant results which may be obtained as a result of our service will be accurate or reliable.

Users agree that, from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

Users usage of, or inability to use, the service is at their sole risk. The service and all products and services delivered through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Prepared For You Ltd, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, suspensions, account health defects, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content.

 

SECTION 12 – INDEMNIFICATION

Users agree to indemnify, defend and hold harmless Prepared For You Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of users breach of these Terms of Service or the documents they incorporate by reference, nor users violations of any law or the rights of a third-party.

 

SECTION 13 - SEVERABILITY

In the event, any provision of these Terms of Service are determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, the unenforceable portion will be deemed severed from these Terms of Service, such determination will not affect the validity and enforceability of any other remaining provisions.

 

SECTION 14 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective until officially terminated. Service users may terminate these Terms of Service at any time by notifying Prepared For You Ltd via email they no longer wish to continue our Services. Non service users termination is upon ceasing use of our website. 

If in our sole judgment users fail, or we suspect have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice and users will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

 

SECTION 15 - ENTIRE AGREEMENT

Prepared For You Ltd.'s failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this website or in respect to The Service constitutes the entire agreement and understanding between users and us govern any use of the Service, superseding any prior or contemporaneous agreements, communications or proposals, whether verbal or written, between users and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service will not be construed against the drafting party.

 

SECTION 16 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide Services will be governed by and construed in accordance with the laws of the United Kingdom.

 

SECTION 17 - CHANGES TO TERMS OF SERVICE

Users can review the most current version of the Terms of Service at any time via our website. https://www.preparedforyoultd.co.uk/terms-conditions

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is the user’s responsibility to visit our website periodically for changes. Continued use/ access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

SECTION 18- FAILED DELIVERIES

When pursuing a failed delivery, primarily contact the courier/supplier to identify if inventory is still within their network before contacting Prepared For You LTD. Failure to do so may result in incurred charges. 

When raising a case, ensure appropriate proof of delivery (Photographic POD is preferred) has been obtained, be aware that photographs with multiple boxes/deliveries will not be accepted unless obvious identification and location of the consignment can be acknowledged.

Suitable time must be allowed for us to investigate failed deliveries, during busier periods be advised this may take longer.

Prepared For You Ltd will not be held responsible for failed deliveries without relevant and unarguable evidence that the consignment has been in our possession. 

Inventory which has not been processed or checked into the warehouse by our team will be considered failed deliveries.

 

The Service Provider accepts no responsibility for goods being misplaced or damaged

while the goods are outside of their custody. Examples of this include:

- Parcels lost by couriers (On-route to / from Service Provider premises)

- Incomplete deliveries made by suppliers/couriers

- Deliveries made to the Service Provider’s premises outside of their advertised working hours

- Courier errors

- Deliveries to an incorrect address instead of the Service Providers premises

- goods delivered externally of the service providers premises

- Issues arising at final destination (e.g. Amazon Fulfilment Centres) that cannot be directly

tied to the Services provided

 

Any requested refunds, credits or reimbursements will require an internal investigation led by the Service Provider to be confirmed. This will require the full cooperation of the Client and proof of contact with relevant parties external to this agreement (e.g. suppliers, Amazon, inbound couriers) unless stated otherwise.

The decision of the investigation is final and will be made based on internal criteria. This

includes (but is not limited to):

- Acceptable Proof of Delivery (e.g. tracking information provided, clear and indisputable photographic evidence of goods arriving at Service Provider premises, parcels clearly signed for by a member of Service Provider staff) 

- Proof of investigations by external parties (e.g. Amazon research report submitted,

confirmation from supplier the expected amount was sent)

- Requests for investigations must be submitted within 2 weeks of expected delivery date Additionally, items received without sufficient detail for attribution to a Client account (e.g. no name on parcel, not logged on order sheet) will be held for 6 weeks before donation. Once donated, these items are no longer eligible for a refund.

Please allow a minimum of 24 hours from tracking information showing as “received” before requesting assistance (unless in exceptional circumstances).

 

 

SECTION 19 - INACTIVITY

Account inactivity exceeding 2 months lacking correspondence will be considered to have discontinued their services with Prepared for You LTD, failure to discuss any remaining stock held in our warehouse within 2 months, will result in products being considered abandoned inventory and will be donated to a local charity of our choosing and/or disposed of appropriately.

Upon reaching 2 months of inactivity, access to shared spreadsheets will be revoked and associated data/ inventory/ correspondence removed donated or disposed of.

 Reactivation of our services will require a new service agreement and any relevant administrative fees will be applicable and charged (e.g. ‘sign up’ fee).

Failure to notify us of an extended absence will be dealt with in line with our “Inactivity” terms.

To avoid such occurrence’s please email us at [email protected]

SECTION 20 - COUNTERFEIT GOODS

Prepared For You Ltd takes a Zero-Tolerance approach to counterfeit goods. Any inventory found to be counterfeit will immediately be reported to the appropriate authorities and removed from the warehouse to avoid disruptions/delays to our service and minimise any impact to other selling partners. Any investigation’s carried out by intellectual agencies will result in their seizure of stock, and/or immediate disposal in line with their policy’s. We will not hide/ dispose of/ or deceive any such agencies on behalf of our selling partners.

SECTION 21 - THE MODIFICATION OF DATES TO REMAIN IN-LINE WITH AMAZON GUIDELINES

Under no circumstances will Prepared For You Ltd modify/cover/deface any Use-by or Best Before dates to alter inventory's compliancy with Amazon stipulations. 

Any inventory deemed to be counterfeit/unsafe/hazardous/harmful to either our team, selling partners or others will be removed and safely disposed of from our warehouse without delay.

Prepared For You Ltd will not be held accountable for any financial implications associated with this, including but not limited to Costs and Losses to a partners/ service users found to be handling Counterfeit/Out-of-date/Unsafe stock.

SECTION 22 - INVOICING

Failure to remain up to date with any/all invoices distributed by Prepared For You Ltd will result in suspension and possible termination of user accounts. It is the account holder/ service user’s responsibility to ensure payments are kept up-to-date and made in a swift timely manner.

Failure to settle outstanding invoices will result in withheld shipments/ seized inventory and/or recovery action were deemed reasonably necessary by Prepared For You Ltd. 

Shipments will be placed on hold after 7 Days of payment failures. 

 

The Parties agree that invoiced amounts should be disbursed within 72 hours of receipt.

Invoices are payable, irrespective of any outstanding investigations or refunds due, which will be credited to the service users invoice account once any investigations have been closed.

Payment failures will lead to services being paused and inventory seizures, until any amounts outstanding have been received by the service provider.

Regular failures to settle any amounts due will result in the forfeiture of any preferential pricing for the given Month (unless otherwise agreed with the service provider).

Failure to settle outstanding invoices may result in escalations such as the debt being referred to a collection agency or in certain cases, being brought forward to small claims court.

Difficulties settling any outstanding amounts should be brought forward to the service provider to form and agreement and avoid restrictions being placed on your services.

 

SECTION 23 - UNCLAIMED PARCELS WITH NO CLEAR NAME

Whilst we will always endeavour to ensure stock without a clear name reaches the relevant owner. Unfortunately, this may not always be possible. In the event we are unable to allocate consignments to their owner, inventory will be disposed of or donated to charity after 3 months (in line with the commencement of our storage fee’s). Please ensure users monitor/complete purchase log’s effectively, ensure yourself/ purchaser’s/ VA’s are attaching your name and/or your company name when purchasing to avoid such occurrence’s.

Prepared For You Ltd accepts no responsibility for losses associated with unnamed/unclaimed parcels.

SECTION 24 - HOME RETURNS AND STOCK RETURNS

Home returns and returns to suppliers will incur a small admin fee. These will be payable upon completion.

SECTION 25 - FAILURE TO MAINTAIN SHARED SPREADSHEET AND RELEVANT 3^RD PARTY PLATFORMS.

Please ensure shared spreadsheets are kept up to date and inventory is recorded both on the purchase log and Amazon seller central before it’s arrival at Prepared For You Ltd. Failure to do so will cause delays in processing your shipments. If inventory is not listed your shipment will be delayed until the process line is complete, this can cause delays of up to 24 hours. Prepared For You ltd will not be held responsible for delays caused due to listing failures.

Prepared for You LTD will not be held liable for mistakes caused due to alterations to the format made by users on the shared Spreadsheet. Users are required to use any updated versions of purchase/ processing logs supplied by Prepared For You Ltd, failure to do so may cause errors which Prepared For You Ltd will not remain liable for. 

Excess stock must be dealt with in a timely manner, failure to do so will result in storage fees.

 

SECTION 26 - TERMS & CONDITIONS MAY BE SUBJECT TO CHANGE

Our Terms and Conditions are subject to change without prior written notice. It is the service users (the client) responsibility to keep up to date with the alterations made on the website Prepared For You Ltd will not be held liable for any disruption to services or costs associated to users through failing to monitor and remain up to date with any section of our Terms of service.

SECTION 27 - REMOVAL OF STOCK WITHOUT NOTICE

We reserve the right to remove stock under Section 19, Section 20 & Section 22 of our Terms of service WITHOUT providing prior notice to service users. Not only to protect employees, but also to protect our business and other service users. This includes, but is not limited to removal for unpaid fees, inactivity without notice, goods found to be a danger to our employees, premises, warehouse visitors or contractors and goods believed to be counterfeit or of questionable origin.

 

SECTION 28 - CONTACT INFORMATION

Queries in relation to the Terms of Service outlined within this document should be directed to  [email protected]

 

SECTION 29 - RETURN AND INVESTIGATION POLICY FOR INCORRECTLY PREPARED ITEMS

If preparation inaccuracies are suspected, we require inventory to be recalled back to the warehouse for investigation and re-preparation. Failure to follow this procedure will invalidate any claims against us regarding the item, as we will be unable to verify the validity of the claim without the opportunity to inspect and correct the issue independently. By adhering to this policy, we can ensure that we promptly address and rectify any concerns/ inconsistencies regarding our products, processes or procedures.

 

TERM OF AGREEMENT

This Agreement will be effective on the date of acknowledging this Agreement and/or using our services, platforms or products (here after referred to as the “Effective Date”) and will be in place indefinitely.

 

TERMINATION

This Agreement may be terminated in the event of the following:

1. Immediately in the event of agreement breaches 

2. At any given time by providing written notice to the other party 30 days prior to terminating the Agreement.

Any costs incurred in the closure of the account (e.g. shipping goods to another

location, additional administrative tasks) will be payable by the user upon receipt and before the dispatch of any inventory.

 

RELATIONSHIP OF THE PARTIES

The Parties agree that this is a non-exclusive agreement and that the Parties are regarded as

independent contractors.

 

AMENDMENTS

Accordingly, any amendments made by the Parties will be applied separately to this Agreement.

 

ASSIGNMENT

The Parties are not entitled to assign the responsibilities that they have under this Agreement to anyone else, unless both Parties agree to the assignment in writing and sign the agreement accordingly.

 

ENTIRE AGREEMENT

This Agreement contains the entire agreement and understanding among the Parties to it with respect to its subject matter, and supersedes all prior agreements, understandings and conditions, express or implied, verbal or written, of any nature whatsoever with respect to its subject matter. The express terms of the Agreement control and supersede any course of performance and/or usage of the trade inconsistent with any of its terms.

 

SEVERABILITY

If any provision of this Agreement is found to be void and unenforceable by a

court of competent jurisdiction, then the remaining provisions will remain in force in

accordance with the Parties’ intention.

 

Prepared for You Ltd

 

15/07/2024